Important Notes
AI Analysis is included with all current Sonix subscription plans. No separate add-on is required.
AI Analysis can be configured to run automatically after transcription or started manually at any time.
Email notifications are sent only for analyses performed on individual files.
When analyzing folders, Sonix does not send email notifications. Results can be viewed directly within the folder.
Step-by-Step Instructions
How to Create a Saved Custom Prompt
Log in to your Sonix account.
Navigate to AI Analysis Settings.
3. Click + Add New Prompt under Saved Custom Prompts, then give the prompt a name and enter the prompt you'd like Sonix to use. Click Add to save the prompt.
You can also click the Star icon on frequently used prompts to pin them to the AI Analysis menu for quick access.
How to Automatically Analyze New Files
Go to AI Analysis Settings.
Scroll to the Auto-analyze files section.
Under Automatically analyze new uploads? dropdown, select one of the following:
YES: Analyze all uploaded files
YES: Analyze all uploaded files and email me the results
NO: Do not automatically analyze uploaded files (default)
4. Under the Custom prompt for auto-analysis dropdown, select a custom prompt.
5. Click Save AI Settings.
Once configured, Sonix will automatically run the selected custom prompt on every newly transcribed file. No manual steps are required after transcription.
Note: Auto-analysis requires at least one saved custom prompt. If you haven't created one yet, you'll need to do so before enabling auto-analysis.
Common Issues and Troubleshooting
Why didn't I receive an email after my analysis was completed?
Email notifications are only sent if you've selected "YES: Analyze all uploaded files and email me the results" under Automatically analyze new uploads? in your AI Analysis Settings.
If you analyzed a folder, or email notifications weren't enabled, you can still view your results directly within the transcript or folder.
Why didn't AI Analysis run automatically?
Auto-analysis only runs if you've enabled it in AI Analysis Settings and selected a saved custom prompt under Custom prompt for auto-analysis.
If "NO: Do not automatically analyze uploaded files" is selected, or no custom prompt has been chosen, AI Analysis will not run automatically after transcription.
Why can't I find my AI Analysis results?
For individual files, open the transcript and click AI Analysis from the top navigation menu to view your results.
If auto-analysis was enabled, the results generated by your selected custom prompt will be available there as well.
For folders, open the folder and access the AI Analysis results directly from within the folder.
Frequently Asked Questions
What insights does AI Analysis provide?
AI Analysis includes a variety of AI-powered tools, including:
Generate Summary
Create Chapters
Sentiment Analysis
Thematic Analysis
Topic Detection
Entity Detection
Custom Prompts (Ask your transcript anything)
Saved Custom Prompts
Auto-analysis using your saved custom prompts
How long does AI Analysis take?
Processing time depends on the length of your transcript. Most analyses are completed within a few minutes after transcription finishes.
Can I re-run AI Analysis on the same file?
Yes. You can run AI Analysis again at any time from within the transcript editor using any built-in AI tool or one of your saved custom prompts.
Does AI Analysis consume my AI Workspace hours?
No. AI Analysis and AI Workspace are separate features. Using AI Analysis does not reduce your available AI Workspace hours.
Is there a limit to how much AI Analysis I can use?
AI Analysis is included with all current Sonix subscription plans under an unlimited fair use policy. Most customers will never encounter any limits. However, Sonix may restrict unusually excessive or abusive usage to help ensure reliable service for all users.
Can I use my custom prompts on multiple transcripts?
Yes. Saved custom prompts can be reused across any transcript in your account. You can also star your most frequently used prompts for quick access from the AI Analysis menu or configure one to run automatically on every newly transcribed file.
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For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.