Sonix.ai

This article explains how adding new users to your Sonix account mid-billing cycle works.

How do I add users to my Sonix account mid-billing cycle?

This article explains how Sonix pricing works and what factors influence your total cost.

How does Sonix Pricing Work

Answers to questions on pay as you go plan & 30 free minutes

How are the 30 free minutes applied on the Standard Plan?

This article explains how to cancel a current Sonix subscription plan and transition to the Standard plan.

How do I switch to Standard plan from a subscription plan?

Answer to questions regarding paying with PayPal

Do you accept PayPal?

This article explains how Sonix’s referral program works: how to refer friends, what rewards you and your friend receive, and the steps required to earn referral minutes.

How does the referral program work?

Answer to why you can't upgrade to a paid plan with Sonix but your credit card isn't working

My credit card isn't working with Sonix

The 100 minutes will be added to your account once you subscribe to a Premium or Enterprise plan in Sonix.

I signed up through a referral link, where are my 100 extra free minutes?

Answer to how a monthly subscription works with Sonix

If I subscribe to the monthly plan, can I cancel anytime?

This article outlines Sonix’s official refund policy, why refunds are not issued, and who to contact if you have questions.

What is Sonix’s refund policy?

Can I just buy one month and then unsubscribe and resubscribe when I need to transcribe again?

Just need Sonix for one month?

Answers to questions about non-profit discounts

Do you do non-profit discounts?

This article explains how the Sonix free trial works.

How does the free trial work?

Answers to questions about educational discounts

Do you have educational discounts for students and faculty members?

This article explains what AI Analysis includes, how it works, and how it can be accessed or managed depending on your subscription plan.

What is Sonix AI Analysis and how does it work?

This article explains the expiration of your free trial, the process for upgrading, and how to check your current trial status.

When does my free trial expire?

This article explains when your education or non-profit discount offer expires and how to check its status.

When does my education or non-profit discount offer expire?

This article explains how Sonix sends AI Analysis notifications and how to configure automatic AI Analysis after transcription.

How are AI Analysis notifications sent after transcription?

This article explains how students, faculty, and nonprofit organizations can apply for Sonix discounts, activate them, and manage renewals. It also covers common issues, billing reminders, and what to expect…

How do I apply for an Education or Non-Profit discount?

Details on Sonix’s Fair Use thresholds, examples of excessive usage, and how we handle high-volume or non-standard transcription activity.

Sonix Fair Use Policy

Taylor Jennings

Richard Tampus

Pamela Bondoc

Answers to all your pricing and Sonix Plan questions

Pricing & Plans

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.