Important Notes
Upload speed depends on your internet connection quality and file size.
Larger files and slower connections naturally take longer to upload.
Step-by-Step Instructions
How to Improve Your Upload Speed:
Check your Internet connection - Prefer a wired (Ethernet) or a strong Wi-Fi connection for better performance.
Reduce the file size - Files larger than 16GB will not be accepted. Please ensure your file is below this limit. Use appropriate audio or video editing tools to trim or compress large files prior to uploading.
Use cloud storage integration - Upload directly to Sonix from platforms like Google Drive or Dropbox to bypass local upload delays.
Common Issues and Troubleshooting
Will compressing my file reduce transcription quality?
Compressing slightly (without reducing clarity) usually won’t affect transcription accuracy, but avoid overly aggressive compression.
How do I upload using cloud storage?
Choose Google Drive or Dropbox when uploading; Sonix can fetch the file directly, which often speeds up the process.
Frequently Asked Questions
Is there a maximum file size limit?
Yes. Sonix supports files up to 16GB. While very large media files within this limit can still be uploaded, they may take longer to process. For faster uploads and processing, we recommend using smaller, optimized files.
Does trimming audio affect final transcription quality?
Only if you remove important content. Simple trimming or light compression that preserves clarity typically still yields accurate results.
Can I upload directly from cloud services?
Yes! Using integrations like Google Drive or Dropbox lets Sonix access files directly, which often speeds up upload and processing times.
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For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.