Sonix.ai

If you see a “duplicate file” notice in Sonix, it means a file with the same name, language, and size already exists in your account. This article explains why and…

How do I re-upload a file after receiving a “Duplicate File” notice?

This article explains how to import an existing SRT (subtitle) file into Sonix and sync it with an uploaded audio or video file.

How do I import an SRT file?

This explains how to configure Zoom to record separate audio tracks for each participant and how to use Sonix’s multitrack transcription.

How to separate speakers in Zoom and set up multitrack transcription in Sonix?

This guide explains how to transfer an iPhone voice memo to the Sonix platform for transcription.

How do I upload an iPhone Voice Memo to Sonix?

This article walks you through how to obtain the proper YouTube link format so your video can be transcribed accurately and without errors.

How do I get the correct YouTube URL for Sonix to transcribe?

This article explains how to use Sonix to transcribe audio or video files containing multiple languages.

How do I transcribe in two or more languages?

If you upload more than 30 minutes you file can be paused

Why can't I see my transcript? I uploaded more than 30 minutes on the Sonix trial.

This article offers troubleshooting tips for users having trouble uploading audio or video files to Sonix.

Why am I having trouble uploading a file to Sonix?

Answers to how you upload an audio or video from iTunes into Sonix

How do I upload a file to Sonix from iTunes

This article explains how to set up multitrack uploads in Sonix and clarifies the difference between multiple file uploads and multitrack uploading.

How do I upload multitrack recordings?

This article explains Sonix's transcription and translation turnaround time and the factors that may affect it.

How long does it take to transcribe or translate my file?

Answers to questions about uploading a video link from YouTube to Sonix

Can I upload a YouTube video to Sonix?

Answer to questions regarding speaker labeling, naming speakers, and uploading multiple speaker tracks

How does Sonix handle multiple speakers?

Answers and instructions on how to upload and transcribe an audio or video file with Sonix

How do I upload a file to Sonix?

This article explains where to find your completed transcripts in Sonix.

Where is my transcript?

This article explains the common reasons why your audio or video file may be uploading slowly to Sonix.

Why is my file taking so long to upload?

You can save time by uploading multiple media files at once into Sonix. This article shows how to upload several files simultaneously from your computer, Dropbox, or Google Drive.

How to upload multiple files to Sonix?

A list of audio and video file formats that work with Sonix

What file formats can I upload to Sonix?

This guide walks you through how to submit video URLs from supported platforms directly to Sonix for streamlined transcription.

How do I upload a link to Sonix?

This article explains the 5-track limit in Sonix's multitrack transcription feature.

Why does Sonix have a 5-track limit in Multitrack Transcription?

This article explains why audio files uploaded to Sonix may appear slightly longer than expected.

Why is my audio file slightly longer than expected after uploading to Sonix?

This article explains if Sonix supports transcribing audio from Spotify links and offers alternatives if you have rights to the content.

Can I upload a Spotify link to transcribe in Sonix?

This article explains how trial accounts can upload YouTube links in Sonix and outlines the steps needed to enable YouTube uploads.

How do I upload YouTube links while on Trial status?

Taylor Jennings

David Nguyen

Richard Tampus

Answers to questions about uploading audio or video files to Sonix

Uploading to Sonix

Sonix

Pricing

About

Privacy

Terms

Security

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.