Sonix does not provide refunds. This is because we offer every user 30 free transcription minutes.

We want every user to enjoy using Sonix as much as we have creating it. We understand that it may not work for everyone. If your audio or video has background noise, people speaking over each other, and noises that make it harder for our machines to transcribe, you may not be happy with the result.

For that reason, we give every user the ability to try Sonix free. We do this so you can acquaint yourself with Sonix and determine whether or not this service is the best option for you. 

Should you have any questions about this policy or our service, please reach out to us at [email protected].