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Does Sonix train data?

This article explains whether Sonix uses your data—transcripts, audio, or any content you upload for training its machine learning models.

Taylor Jennings avatar
Written by Taylor Jennings
Updated over 2 weeks ago

Important Notes

  • Sonix does not use uploaded customer data for training its models.

  • No part of what you process through Sonix is used to improve Sonix’s AI by training on it.

  • This policy reflects Sonix’s commitment to customer privacy and data security.
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Verify Data Usage and Privacy Settings

  1. If you’re concerned about whether your data is used for training, you can check Sonix’s Security or Privacy documentation.

  2. Confirm that your transcripts, audio, or files are processed only for the purposes you intend—transcription, translation, analysis, etc., not for model training.

  3. If ever in doubt, you can contact Sonix support to get confirmation about how your data is handled.
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Common Issues and Troubleshooting

I saw something online that said my transcript might be used to “improve AI models” — is that true for Sonix?

No. Sonix explicitly states that none of the data you upload is used to train or improve the Sonix models.

Does that mean my data is safe from being reused or shared?

Yes. Since your data isn't used to train models or added into datasets for learning, it isn’t reused for such purposes. It’s handled only for your use according to Sonix’s privacy and security policies.

If I delete my files, can Sonix have used them already for training?

No. Since Sonix never uses customer data for training (even before deletion), deleting files does not change anything regarding “usage for training” because that usage never happens.

Frequently Asked Questions

What does “not used for training” mean exactly?

It means that none of your uploaded content like audio, video, transcript, uploaded materials is included in datasets to improve Sonix’s AI or machine learning models.

Does Sonix use anonymized or aggregate customer data for research or improvement?

No. The policy states clearly that no customer data is used for training purposes. There is no mention of even anonymized or aggregated content being used in model training.

Can I opt out of data training?

There is nothing to opt out of. Your data is already not used for training. The policy covers you by default.

Where can I read more about Sonix’s privacy and data practices?

You can refer to Sonix’s official policies via the Security and Privacy sections on the Sonix website.

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Are my files private and secure on Sonix?

For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.

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