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What is Sonix AI Analysis and how does it work?

This article explains what the AI Analysis add-on includes, how it works, and how you can manage it through your account.

Taylor Jennings avatar
Written by Taylor Jennings
Updated over a week ago

Important Notes

  • AI Analysis is not included in the Standard plan and is only available as an add-on with the Premium plan.

  • The add-on costs $5 per month, which includes 20 hours of AI analysis.

  • Once enabled, the subscription renews automatically each month.

Step-by-Step Instructions

How to Enable AI Analysis:

  1. Go to your Sonix account settings page.

  2. Look for the AI Analysis Add-on section.

  3. Toggle the Add-On Setting ON to subscribe, then click ‘Save.’

  4. Once enabled, the $5/month charge will be added to your billing, and 20 hours of AI Analysis time will be credited to your account monthly.

Common Issues and Troubleshooting

I enabled the add-on but I don’t see results. What's wrong?

Make sure your file is transcribed first. Then, apply the AI Analysis tools to generate summaries, chapters, or other features. You must use one of the supported tools explicitly to see results.

I only needed the tools once. Can I cancel the add-on?

Yes. You can disable the AI Analysis subscription at any time from your account page. The remaining AI Analysis hours for the month will remain usable until your billing cycle resets.

How can I get more credits for AI Analysis?

You don't need to take any action—if you use more AI Analysis minutes than your current balance, 20 additional hours will automatically be added for $5. The charge will appear on your next invoice.

Frequently Asked Questions

What tools are included in the AI Analysis add-on?

The add-on includes:

  • Generate summary

  • Create chapters

  • Sentiment analysis

  • Thematic analysis

  • Topic detection

  • Entity detection

  • Custom prompt (ask your transcript anything)

How much does AI Analysis cost?

$5 per month, which includes 20 hours of AI analysis.

Does the subscription renew automatically?

Yes. Once enabled, it will automatically renew monthly until you disable it.

Can I use AI Analysis on older files?

Yes, you can use AI Analysis on older files as long as they are already transcribed and you have available AI Analysis hours.

What is the maximum transcript length supported by AI Analysis?

AI Analysis supports transcripts between 1 and 40 hours in length.

How are transcripts processed before analysis?

Transcripts are converted into tokens where one word may represent one or more tokens before being processed by the AI model.

Watch this video to learn more about AI Analysis.

For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.

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