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If I cancel my Premium or Enterprise Plan subscription can I still access my transcripts?
If I cancel my Premium or Enterprise Plan subscription can I still access my transcripts?

Answers to questions about your account access after you cancel your subscription

Taylor Jennings avatar
Written by Taylor Jennings
Updated over a year ago

When you cancel your subscription you will be presented with two options:

1) Cancel subscription

If you cancel your subscription, you will still have access to your transcripts. However, all media files in your account will immediately be compressed. You will be unable to retrieve any of your original media files.

2) Subscribe to the Storage Plan

To store and maintain the original quality of your media files, you can subscribe to the storage plan. The storage plan is $5.00 per month per 50GB.

If in the future, you want to transcribe more files, you can easily re-subscribe to Sonix on your account page: https://my.sonix.ai/account

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