Advice and answers from the Sonix.ai Team
Pricing & Plans
Answers to all your pricing and Sonix Plan questions

Poor audio quality
Answers to questions about how to capture better quality audio and get more accurate transcriptions

Uploading to Sonix
Answers to questions about uploading audio or video files to Sonix


Changes to your account
Answers to questions about canceling your account, changing your password, or updating your email address

Languages offered & selecting the right accent/language
Answers to questions about languages that Sonix offers and selecting the right language or accent for your recording

Editing a transcript
Answers to questions about how to use Sonix's editor (AudioText Editor)


Subtitles & Captions
Answers to questions about how to create and export subtitles and captions from Sonix


Sign-in help
Answers to questions about signing in, confirming your email, and resetting your password

Integrations with other software
For questions related to integrations with Sonix

Sonix Transcriptionist Program
Questions related to the Sonix Transcriptionist Program and doing "Sonix clean-up"

Exporting from Sonix
Answers to questions about exporting files from Sonix


Sonix SEO-friendly media player
Answers to questions about using the Sonix SEO-friendly media player

Accuracy of transcripts
Answers to questions about accuracy of transcripts

Getting started with Sonix
Answers to basic questions about using Sonix

Sonix | Zapier
Answers and articles on how Sonix & Zapier work together

Help Center
How do I get answers to my questions about Sonix?

Translation
Answers to questions about translation to different languages in Sonix

Invoices, receipts, billing
Answers to all billing and invoice related questions

Security
Answers to questions about security in Sonix

Subtitles
Answers to questions about creating subtitles and captions

Product Feedback
How to provide product feedback and suggestions to Sonix

Folders and Permissions
How to manage folders and user permissions

Search
Answers related to searching transcripts and folders

Translations
Answers to questions about translations
