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Pricing & Plans

Answers to all your pricing and Sonix Plan questions

Poor audio quality

Answers to questions about how to capture better quality audio and get more accurate transcriptions

Uploading to Sonix

Answers to questions about uploading audio or video files to Sonix

Changes to your account

Answers to questions about canceling your account, changing your password, or updating your email address

Languages offered & selecting the right accent/language

Answers to questions about languages that Sonix offers and selecting the right language or accent for your recording

Editing a transcript

Answers to questions about how to use Sonix's editor (AudioText Editor)

Subtitles & Captions

Answers to questions about how to create and export subtitles and captions from Sonix

Sign-in help

Answers to questions about signing in, confirming your email, and resetting your password

Integrations with other software

For questions related to integrations with Sonix

Sonix Transcriptionist Program

Questions related to the Sonix Transcriptionist Program and doing "Sonix clean-up"

Exporting from Sonix

Answers to questions about exporting files from Sonix

Sonix SEO-friendly media player

Answers to questions about using the Sonix SEO-friendly media player

Accuracy of transcripts

Answers to questions about accuracy of transcripts

Getting started with Sonix

Answers to basic questions about using Sonix

Sonix | Zapier

Answers and articles on how Sonix & Zapier work together

Help Center

How do I get answers to my questions about Sonix?

Translation

Answers to questions about translation to different languages in Sonix

Invoices, receipts, billing

Answers to all billing and invoice related questions

Security

Answers to questions about security in Sonix

Subtitles

Answers to questions about creating subtitles and captions

Product Feedback

How to provide product feedback and suggestions to Sonix

Folders and Permissions

How to manage folders and user permissions

Translations

Answers to questions about translations