Advice and answers from the Sonix.ai Team

Poor audio quality

Answers to questions about how to capture better quality audio and get more accurate transcriptions

Written by Taylor Jennings and David Nguyen

Uploading to Sonix

Answers to questions about uploading audio or video files to Sonix

18 articles

Changes to your account

Answers to questions about canceling your account, changing your password, or updating your email address

8 articles

Languages offered & selecting the right accent/language

Answers to questions about languages that Sonix offers and selecting the right language or accent for your recording

Written by Taylor Jennings and Stephen Hopkins

Editing a transcript

Answers to questions about how to use Sonix's editor (AudioText Editor)

14 articles

Subtitles & Captions

Answers to questions about how to create and export subtitles and captions from Sonix

4 articles

Written by David Nguyen and Taylor Jennings

Sign-in help

Answers to questions about signing in, confirming your email, and resetting your password

3 articles

Integrations with other software

For questions related to integrations with Sonix

4 articles

Sonix Transcriptionist Program

Questions related to the Sonix Transcriptionist Program and doing "Sonix clean-up"

8 articles

Written by Taylor Jennings and David Nguyen

Exporting from Sonix

Answers to questions about exporting files from Sonix

4 articles

Sonix SEO-friendly media player

Answers to questions about using the Sonix SEO-friendly media player

Accuracy of transcripts

Answers to questions about accuracy of transcripts

3 articles

Getting started with Sonix

Answers to basic questions about using Sonix

Sonix | Zapier

Answers and articles on how Sonix & Zapier work together

3 articles

Help Center

How do I get answers to my questions about Sonix?

Translation

Answers to questions about translation to different languages in Sonix

Invoices, receipts, billing

Answers to all billing and invoice related questions

5 articles

Security

Answers to questions about security in Sonix

Subtitles

Answers to questions about creating subtitles and captions

Product Feedback

How to provide product feedback and suggestions to Sonix

Folders and Permissions

How to manage folders and user permissions

Search

Answers related to searching transcripts and folders

Translations

Answers to questions about translations