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How do I upload YouTube links while on Trial status?

This article explains how trial accounts can upload YouTube links in Sonix and outlines the steps needed to enable YouTube uploads.

Pamela Bondoc avatar
Written by Pamela Bondoc
Updated over 2 weeks ago

Important Notes

  • Trial accounts cannot upload YouTube videos by default. Sonix Support must enable this feature manually.

  • Once enabled, you can upload YouTube links the same way as paid users.

  • Only public or unlisted YouTube videos are supported. Private videos cannot be transcribed unless made accessible.

Step-by-Step Instructions

  1. Contact Sonix Support at [email protected] or through the chatbox in the bottom-right corner of the website to enable the feature.

  2. Once the feature is enabled, log in to your Sonix account.

  3. Go to the Upload page.

  4. Select YouTube from the available upload options.

  5. Copy and paste the correct YouTube URL. You can follow the instructions from this article.

  6. Click Transcribe YouTube Video to start the process.

Common Issues and Troubleshooting

My 8.5-hour YouTube video upload is stuck or still in progress. What should I do?

Very long videos may time out before Sonix can fully retrieve them from YouTube. If the upload times out, it will show as Failed. The best solution is to download the video directly and upload the file instead.

Does Sonix transcribe YouTube ads?

No. Sonix does not transcribe standard YouTube ads. It pulls only the main audio track of the video. Pop-up or pre-roll ads from YouTube are not included in processing.

We’re having issues with YouTube videos that were livestreamed. What can we do?

Livestreamed content can sometimes cause processing or timing errors. Contact Sonix Support so the team can investigate and fix or reprocess the upload.

Frequently Asked Questions

Can I upload YouTube videos while still on the trial plan?

Yes—but only after Support enables the feature for your account.

Does uploading a YouTube video cost extra?

YouTube uploads use the same transcription minutes or are charged per hour as any other file, depending on your plan.

Why can’t my private YouTube video be transcribed?

Sonix can only access public or unlisted videos. Private videos cannot be pulled from YouTube.

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For further assistance, please contact Sonix Support at [email protected] or through the chatbox located in the bottom-right corner of our website.

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