Important Notes
The SRT file must be properly formatted to import successfully.
The timing in the SRT should align with the media file’s timestamps.
Supported media formats include standard audio and video file types.
Step-by-Step Instructions
Log in to your Sonix account.
Upload the audio or video file you want to sync with the SRT.
After uploading, go to the transcript editor page.
Under Tools, click on the Import SRT or external transcript
Choose either the Plain text or SRT file format and paste the transcript into the provided box. The file duration and the cost for importing the SRT file ($3/hour) are shown at the bottom. Click ‘Import and Align’ to proceed.
Common Issues and Troubleshooting
Why can't I upload my SRT file?
Ensure your SRT file is properly formatted. Each subtitle block must include a number, a timestamp, and the corresponding text. Improper formatting can prevent upload.
Why is the SRT not syncing with the audio?
If the SRT timestamps don't align with your media file, the subtitles may appear out of sync. Double-check the timestamps in your SRT file to ensure they match your audio or video.
Frequently Asked Questions
Can I edit the imported subtitles after upload?
Yes, once your SRT file is uploaded and synced, you can edit the subtitles using the Sonix transcript editor.
Does Sonix transcribe when I upload an SRT?
No. If you're importing an SRT, transcription is not performed—you’re simply syncing captions.
Can I export a new SRT after making edits?
Yes. Sonix allows you to export a revised SRT file after editing.
For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.