Skip to main content

How do I upload a link to Sonix?

This guide walks you through how to submit video URLs from supported platforms directly to Sonix for streamlined transcription.

Taylor Jennings avatar
Written by Taylor Jennings
Updated this week

Important Notes

  • Only links accessible to Sonix’s servers (i.e., public-facing links) are supported. Private or protected URLs may result in errors.

  • Sonix accepts video links from a variety of platforms, including Vimeo, Dailymotion, Twitch, 9GAG, and Wistia. Additional supported platforms can be found via the youtube-dl supported sites.

Step-by-Step Instructions

  1. Log in to your Sonix account.

  2. Click the “UPLOAD” button.

  3. Choose between Single-Track or Multi-track

  4. Select the “Video Link” option.

  5. Paste the public-facing URL of your video.

  6. Click “Transcribe Video Link” to begin the transcription process.

  7. Select the language spoken in the video from the drop-down menu.

  8. Click “Transcribe” to begin the transcription process.

Common Issues and Troubleshooting

Why didn't it work when I pasted my video link?

Ensure your link is publicly accessible and not behind a login, age restriction, or geo-block. If Sonix can't access it, you may see an error.

Why can’t I transcribe audio from a CNN podcast link?

While Sonix supports many sites listed in the youtube-dl supported sites list, CNN podcast links are currently not supported. If you encounter errors when uploading from CNN, we recommend downloading the audio file directly to your device and then uploading it manually to Sonix for transcription.

Why does Sonix show a 'cannot connect to YouTube' error when I upload a Vimeo link?

This usually means the URL is invalid or the video has been removed. For example, if Vimeo shows “Sorry, we couldn’t find that page” when you open the link directly, the video is no longer available. Vimeo and YouTube also make frequent changes to limit direct downloads, which can cause errors. If you still have access to the video, the best solution is to download it directly from Vimeo and upload the file to Sonix for transcription.

Frequently Asked Questions

Are playlists supported?

No. You should provide a direct link to a single video; playlist URLs are not supported.

What should I do if my video link is restricted or private?

If you're working with restricted or private content that Sonix can't access via a public link, we recommend downloading the video file to your computer and uploading it directly to Sonix. This ensures the file is processed without access issues.

Related Articles

How do I get the correct YouTube URL for Sonix to transcribe?

For further assistance, please contact Sonix support at [email protected] or through the chatbox located in the bottom right corner of our website.

Did this answer your question?